Were many of you collecting the Blendabilites and loved
them as much as I did? As many of you already know you were able to earn the
Blendabilities for FREE
in the Sale-A-Bration catalog unfortunate, they will
no longer be available.
If many of you
remember back in February Stampin' Up! decided to turn off the order numbers
for the entire line of markers after quality issues were discovered. As we've
waited for the news unfortunately, they are not good news and not what were
were all expecting.
It was just announced that the entire line of Blendabilities
Markers is now discontinued. Not all markers are defective. In
fact many are not, so the markers you have may be just fine. But the percent of
those that were defective was growing, and Stampin' Up! realizes it's not in
their best interest to OFFER
products that do not meet their high
quality standards. And the manufacturer is unable to correct the problem in a
manner that would also provide us with a stable, long-term solution.
Q and A
Q: Will the Tuxedo Black Memento Pad (item #132708) and the Tuxedo Black Memento Pad Refill (item #133456) still be available for purchase?
A: Yes. These items will also be featured in this year’s annual catalog.
Q: What are the quality problems with this product?
A: When the tip is welded to the barrel, the welding process can leave microscopic (invisible) holes in the marker tip. This leads to accelerated evaporation of the alcohol in the ink.
Q: Are all Blendabilities markers defective?
A: No. Most Blendabilities markers work as intended. We ask that you use your best judgment to determine whether your product is in good condition or if you need a refund.
Q: Why did it take so long for Stampin’ Up! to discover this problem?
A: Over the months we’ve noticed quality issues with this product, but they were within normal tolerance. We’ve also received some great feedback and know that many of you have thoroughly enjoyed working with Blendabilities. However, when corrections and complaints became more and more frequent, we increased the sophistication of our quality testing. This led to discoveries that meant we had a serious problem with the product line. Although these are still great markers, our manufacturer is now reporting a 30 to 40 percent fail rate before they are SHIPPED
to Stampin’ Up!—which is
unacceptable.
Q: If I selected Blendabilities as my Sale-A-Bration item and it is on backorder, do I have to choose another Sale-A-Bration item?
A: Yes. We have fourteen other Sale-A-Bration items from which to choose.
Q: Now that Blendabilities are no longer available as a Sale-A-Bration redemption item, will our remaining Sale-A-Bration items run out more quickly?
A: With Blendabilities no longer available as a Sale-A-Bration OPTION
, it is anticipated that the demand on other
Sale-A-Bration items will be higher than forecasted. For that reason, all
Sale-A-Bration items (with the exception of stamps) will now be “while supplies
last.”
Q: What are the positives coming out of this?
A: We’ve learned that alcohol-based markers are very popular with our demonstrators and customers. Knowing that you’ve enjoyed all of the coloringOPTIONS
provided by alcohol-based markers
helps us chart a course for finding a reliable product line that will truly
meet the needs of our demonstrators and customers.
Q: Will the Tuxedo Black Memento Pad (item #132708) and the Tuxedo Black Memento Pad Refill (item #133456) still be available for purchase?
A: Yes. These items will also be featured in this year’s annual catalog.
Q: What are the quality problems with this product?
A: When the tip is welded to the barrel, the welding process can leave microscopic (invisible) holes in the marker tip. This leads to accelerated evaporation of the alcohol in the ink.
Q: Are all Blendabilities markers defective?
A: No. Most Blendabilities markers work as intended. We ask that you use your best judgment to determine whether your product is in good condition or if you need a refund.
Q: Why did it take so long for Stampin’ Up! to discover this problem?
A: Over the months we’ve noticed quality issues with this product, but they were within normal tolerance. We’ve also received some great feedback and know that many of you have thoroughly enjoyed working with Blendabilities. However, when corrections and complaints became more and more frequent, we increased the sophistication of our quality testing. This led to discoveries that meant we had a serious problem with the product line. Although these are still great markers, our manufacturer is now reporting a 30 to 40 percent fail rate before they are SHIPPED
Q: If I selected Blendabilities as my Sale-A-Bration item and it is on backorder, do I have to choose another Sale-A-Bration item?
A: Yes. We have fourteen other Sale-A-Bration items from which to choose.
Q: Now that Blendabilities are no longer available as a Sale-A-Bration redemption item, will our remaining Sale-A-Bration items run out more quickly?
A: With Blendabilities no longer available as a Sale-A-Bration OPTION
Q: What are the positives coming out of this?
A: We’ve learned that alcohol-based markers are very popular with our demonstrators and customers. Knowing that you’ve enjoyed all of the coloringOPTIONS
I purchased and received Blendabilities. They are defective. What do I do?
Let your demonstrator know ASAP. The deadline for returns is currently June
15th.
The following products will no longer be unavailable:
|
Item
Number
|
Product
Name
|
|
133624
|
Wild Wasabi Stampin' Blendabilities
|
|
133626
|
Soft Sky Stampin' Blendabilities
|
|
133625
|
Pink Pirouette Stampin'
Blendabilities
|
|
133623
|
Bermuda Bay Stampin' Blendabilities
|
|
131002
|
Wisteria Wonder Assortment
Blendabilities
|
|
131005
|
Smoky Slate Assortment Blendabilities
|
|
129370
|
Skin Tone Assortment Blendabilities
|
|
131003
|
Rich Razzleberry Assortment
Blendabilities
|
|
130997
|
Pumpkin Pie Assortment Blendabilities
|
|
130999
|
Old Olive Assortment Blendabilities
|
|
131001
|
Night of Navy Assortment
Blendabilities
|
|
130994
|
Melon Mambo Assortment Blendabilities
|
|
130998
|
Daffodil Delight Assortment
Blendabilities
|
|
131004
|
Crumb Cake Assortment Blendabilities
|
|
129369
|
Color Lifter Blendabilities
|
|
130995
|
Cherry Cobbler Assortment
Blendabilities
|
|
130996
|
Calypso Coral Assortment
Blendabilities
|
|
131000
|
Coastal Cabana Assortment
Blendabilities
|
|
139922
|
Sale-A-Bration Calypso Coral
Blendabilities
|
|
139923
|
Sale-A-Bration Coastal Cabana
Blendabilities
|
|
139924
|
Sale-A-Bration Cherry Cobbler
Blendabilities
|
|
139925
|
Sale-A-Bration Crumb Cake
Blendabilities
|
|
139926
|
Sale-A-Bration Daffodil Delight
Blendabilities
|
|
139927
|
Sale-A-Bration Melon Mambo
Blendabilities
|
|
139928
|
Sale-A-Bration Night of Navy
Blendabilities
|
|
139929
|
Sale-A-Bration Old Olive
Blendabilities
|
|
139930
|
Sale-A-Bration Pumpkin Pie
Blendabilities
|
|
139931
|
Sale-A-Bration Rich Razzleberry
Blendabilities
|
|
139932
|
Sale-A-Bration Smoky Slate
Blendabilities
|
|
139934
|
Sale-A-Bration Wisteria Wonder
Blendabilities
|
